All customers of All Pro Detailing Services LLC agree to be bound by the terms and conditions set forth below.
Appointment Deposits are NON-REFUNDABLE.
All Sales are FINAL an NON-REFUNDABLE once the service is provided.
Our goal is to offer a stress-free experience for our customers.
Prior to All Pro Detailing performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the service.These may include low battery, trunk permanently shut, windows do not roll down, etc…
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your technician know prior to your service. You will be held responsible for any health and/or safety issues arising from your vehicle.
All Pro Detailing reserves the right to refuse service.
Appointments
We require a minimum 24 hours notice to change or cancel an appointment.
Do not compromise your safety or the safety of others rushing to an appointment. We undersand things happen that can make you late just as we have things happen at times that make us late.
Pricing varies for each vehicle and is determined by size, package, and condition.
Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes. If you are untruthful about the condition of your vehicle before a service we reserve the right to refuse the service or bill you for the correct package needs.
Property Damage
Each customer agrees to not hold All Pro Detailing, its owners, employees and affiliates liable for any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of All Pro Detailing services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of All Pro Detailing's business may expose me to greater property damage risk, and I hereby assume such risk.
All Pro Detailing will neither install nor remove any car seats or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grants permission to do so.
We will neither remove nor install car seats from your vehicle. If you would like your car seat cleaned underneath, please have it removed prior to your appointment.
We will neither remove custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.
A hold for the full amount of your scheduled appointment may be placed on the provided credit/debit card 24 hours prior to your appointment.
An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved timeframe can be subject to a $250 cancellation fee).
If you wish to change your appointment with less than 24 hours notice, you will have the following 3 options:
- Reschedule your appointment at no additional cost to you. Though you will be charged for your appointment at the time of rescheduling, you may pick another day and time for All Pro Detailing to perform the detail.
- Cancel your appointment with a cancellation charge. The hold will be released on your card and you will be charged the cancellation fee on the same card for canceling within 24 hours. This option is valid up to six (6) hours before your scheduled appointment. Cancellations with less than six (6) hours notice are only given options 1 or 3. An appointment is not considered cancelled until the customer has confirmed the cancellation with All Pro Detailing representative.
- Convert your scheduled appointment to a gift card. If circumstances have changed (i.e. you sold your car and no longer have it), you may convert the full amount of your scheduled appointment to a gift card for later personal use or to give as a gift.
All Pro Detailing reserves the right to withdrawl this option for fleet vehicle/business vehicle bookings.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
Payment
We accept cash, credit cards, and online payments. Payment is due at the completion of the service. If payment was made online, your card will not be charged until after completion unless a deposit is required.
All Sales are FINAL an NON-REFUNDABLE once the service is provided.
Appointment deposits are NON-REFUNDABLE.
There may be an additional charge for Non Sufficient Funds or Returned Payments
Photographs and Video
We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.
Damage/Accidents
Reimbursement will not be paid for any minor cosmetic damage as a result of servicing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. All Pro Detailing will approve the body shop and/or vendors before issuing any reimbursement.
Each customer agrees to not hold All Pro Detailing, its owners, employees and affiliates liable for any and all expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.
