The terms and conditions set forth herein reflect Good Looks Auto Detailing's policy with respect to each of its customers. All customers of Good Looks Auto Detailing agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers by offering convenient mobile services. This allows the customer great flexibility to have their car professionally serviced at their location (work, home, or while shopping).
Your vehicle and performing proper detailing techniques is our first priority. We will not perform any service that shows potential to cause harm or damage your vehicle. Prior to Good Looks Auto Detailing performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail. These may include low battery, trunk permanently shut, windows do not roll down, etc.
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.
Property Damage
Each customer agrees to indemnify and hold harmless Good Looks Auto Detailing, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of Good Looks Auto Detailing services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of Good Looks Auto Detailing's business may expose me to greater property damage risk, and I hereby assume such risk.
Good Looks Auto Detailing will not install car seats in your vehicle.
We will not remove or install custom equipment from your vehicle unless agreed upon by the owner. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers.
An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved timeframe can be subject to a $250 cancellation fee).
If you wish to change your appointment with less than 24 hours notice, you will have the following 3 options:
- Reschedule your appointment at no additional cost to you. Though you will be charged for your appointment at the time of rescheduling, you may pick another day and time for Good Looks Auto Detailing to perform the detail.
- Cancel your appointment with a cancellation charge. The hold will be released on your card and you will be charged the cancellation fee on the same card for canceling within 24 hours. This option is valid up to six (6) hours before your scheduled appointment. Cancellations with less than six (6) hours notice are only given options 1 or 3. An appointment is not considered cancelled until the customer has confirmed the cancellation with Good Looks Auto Detailing representative.
- Convert your scheduled appointment to a gift card. If circumstances have changed (i.e. you sold your car and no longer have it), you may convert the full amount of your scheduled appointment to a gift card for later personal use or to give as a gift.
Good Looks Auto Detailing reserves the right to withdrawl this option for fleet vehicle/business vehicle bookings.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
Damage/Accidents
Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. Good Looks Auto Detailing will approve the body shop and/or vendors before issuing any reimbursement.
If something arises after the detail that was not noticed during the final walk around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days.
Each customer agrees to indemnify and hold harmless Good Looks Auto Detailing, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.
