Auto detail by wash me Florida corporation seeks to provide the best detailing service experience. We would like to take this opportunity to thank you for considering our services and point out some of the terms and conditions of our business criteria. We hope you will find these policies listed below helpful and informative in explaining the extent of our auto detailing services.
By scheduling any service with auto detail by Wash Me Florida Corporation you hereby agree to all terms listed on said agreement.
We require payment to be made in full on the day of the scheduled service. If the customer is not present they can leave payment in cash or we will send an invoice via email that must be paid in full the same day. Failure to pay in full on the same day will result in a 10% late charge accrued each day if left unpaid.
Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions, we are successful at removing visual traces of both elements.
We make no promises when it comes to the removal of stains and/or odors from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent. We may consult with you about what can and cannot be done in regard to your vehicle's interior.
We are not responsible for damage due to heavily soiled, stained or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings.
We are not responsible for any mechanical or electrical problems when cleaning engine bays and sunroof/moonroofs due to areas simply getting wet from the wash/cleaning process. Please make sure your vehicle is in good mechanical/electrical working order. There is no way of knowing of these problems before we begin, so please understand that if issues do arise after our detailing process, we will NOT be held responsible.
The headliner is gently cleaned, however there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised.
We do not use harsh cleaning products on any interior or exterior areas. All of our products are safe and do not chemically damage carpets, leather, vinyl, plastic, painted, clear coated, or chrome surfaces.
We are not responsible for baked-on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.
Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle's paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without comprising the clearcoat.
Exterior black or grey, textured or smooth trim pieces may be beyond restoring and will have to be replaced. We try our best to restore the plastic to its original color.
We do not dress or coat the plastic running boards on trucks and suvs since it may cause a slip hazard. If you request that we dress these you accept all liability.
Any wax, sealant, or coating not properly cared for will not last it's intended durability length. We recommend safely hand washing.
We respect your time and personal property and we will be polite and courteous at all times. However, we reserve the right to refuse, deny or continue with any service if we deem the customer to be unreasonable.
We will not tolerate any verbal or physical abuse under any circumstances and will take the relevant actions should any such behaviors be encountered.
If we have applied a ceramic coating to your vehicles paint, trim, wheels, or glass and you opt-out of our maintenance program to care for the coating we are no longer responsible for any premature coating failure. Please consider having us maintain your vehicle coating every 3-4 months so as to ensure it’s durability for the next 1-5 years.
If you choose to have your vehicle maintained every 3-4 months by us, and for some reason due to either the weather or your schedule, your vehicle’s maintenance detail has not been performed and has passed the 6-month mark, we must start over with a full detail.
More terms and conditions:
The terms and conditions set forth herein reflect Wash Me Florida Corporation's policy with respect to each of its customers. All customers of Wash Me Florida Corporation agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers.
Wash Me florida Corporation is NOT responsible for any damages of your vehicle. BEFORE OR AFTER the detail.
Your vehicle and performing proper detailing techniques is our first priority. We will not perform any service that shows potential to cause harm or damage your vehicle. Prior to Wash Me Florida Corporation performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail.
These may include low battery, trunk permanently shut, windows do not roll down, etc…
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.
If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).
Wash Me Florida Corporation reserves the right to refuse service.
Appointments
We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.
Pricing varies for each vehicle and is determined by size, package, and condition.
Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes.
Property Damage
Each customer agrees to indemnify and hold harmless Wash Me Florida Corporation, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of Wash Me Florida Corporation services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of Wash Me Florida Corporation's business may expose me to greater property damage risk, and I hereby assume such risk.
Wash Me Florida Corporation will neither install or remove any car seats or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grants permission to do so.
We will neither remove or install car seats from your vehicle. If you would like your car seat cleaned underneath, please have it removed prior to your appointment.
We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.
We require a minimum 24 hours notice to change or cancel an appointment.
A hold for the full amount of your scheduled appointment may be placed on the provided credit/debit card 24 hours prior to your appointment.
An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved timeframe can be subject to a $250 cancellation fee).
If you wish to change your appointment with less than 24 hours notice, you will have the following 3 options:
- Reschedule your appointment at no additional cost to you. Though you will be charged for your appointment at the time of rescheduling, you may pick another day and time for Wash Me Florida Corporation to perform the detail.
- Cancel your appointment with a cancellation charge. The hold will be released on your card and you will be charged the cancellation fee on the same card for canceling within 24 hours. This option is valid up to six (6) hours before your scheduled appointment. Cancellations with less than six (6) hours notice are only given options 1 or 3. An appointment is not considered cancelled until the customer has confirmed the cancellation with Wash Me Florida Corporation representative.
- Convert your scheduled appointment to a gift card. If circumstances have changed (i.e. you sold your car and no longer have it), you may convert the full amount of your scheduled appointment to a gift card for later personal use or to give as a gift.
Wash Me Florida Corporation reserves the right to withdrawl this option for fleet vehicle/business vehicle bookings.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
Payment
We accept cash and credit cards. Payment is due at the completion of the detail. If payment was made online, your card will not be charged until after completion unless a deposit is required.
There may be an additional charge for Non Sufficient Funds or Returned Payments
Photographs and Video
We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.
Damage/Accidents
Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. Wash Me Florida Corporation will approve the body shop and/or vendors before issuing any reimbursement.
If something arises after the detail that was not noticed during the final walk around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days.
Each customer agrees to indemnify and hold harmless Wash Me Florida Corporation, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.