You agree to receive SMS text messages for your appointments. If you want to opt out, just reply STOP on any of our SMS messages.

NOTE: Below is our TOS. You will also get an email with the below info, please "click" the link in that email to digitial sign, this is required on all vehicles prior to your appointment.

Vapor Detailing, LLC Terms of Service

All customers of Vapor Detail agree to be bound by the terms and conditions set forth below.

1. Damage Waiver:
    
   • While we take the utmost care during all detailing services, Vapor Auto Detailing is not liable for:

     • Pre-existing conditions, damage, or defects in your vehicle.

     • Any damages due to humidity being in your vehicle from carpet extraction or other methods of our auto-detailing services.

     • You must agree to the Indemnification Clause below.
     
     INDEMNIFICATION: CLIENT/CUSTOMER AGREES TO AND SHALL FULLY INDEMNIFY, HOLD HARMLESS, AND DEFEND VAPOR DETAILING, ITS OWNERS, AGENTS, AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS, DAMAGES, LIABILITIES, LOSSES, SETTLEMENTS, JUDGMENTS, COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEY’S FEES AND COSTS) ETC, ARISING OUT OF OR IN CONNECTION TO SERVICES PERFORMED UNDER THIS AGREEMENT, WHETHER OR NOT CAUSED IN PART OR IN WHOLE BY THE NEGLIGENCE OF VAPOR DETAILING, ITS OWNERS, AGENTS OR EMPLOYEES, OR FORCE MAJEURE.
     
     Each customer agrees to indemnify and hold harmless Vapor Detail, its owners, employees, and affiliates from any personal injury, damage, loss, expense, cost, claim, and liability (including attorney and legal fees) arising out of Vapor Detail services, including without limitation, any accidental property damage not relating to the services performed.
     
     I acknowledge that the unique nature of Vapor Detail's business may expose me to greater property damage risk, and I hereby assume such risk.
     
     
2. Appointments:
   
   
   • Packages: Know what package you ordered: It is extremely important you know what services are included in the package you ordered. If you're not sure visit our home page vapordetail.com or consult with our technicians at the time of drop-off.
   • Personal Items: Vapor Detail is not liable for any personal items left in the vehicle. Please remove all personal property prior to your detail, especially anything valuable. Any items we find in your car during the detailing process will be bagged up and remain in the car. Our staff is instructed to never take items out of your vehicle.
   • Infant Seats & Special Equipment: Vapor Detail will neither install nor remove any car seats or custom equipment from your vehicle. If you would like your infant/child seat cleaned underneath, please have it removed prior to your appointment. This includes but is not limited to, seat covers, subwoofers, and pet protectors.
   • Length of Appointment: We need your vehicle all day, some days pickup time can run as late as 6pm. In the rare case if we are not able to start or finish your vehicle on the day of service, and you cannot leave your vehicle for us to finish it the next day. Refunds will be given for the amount of work not done. Please note, you will still be charged for any services rendered.
   • Photographs and Video: We have your permission to take pictures or video of your vehicle to document any damage or to do before and after photos. Vapor Detail has 6 surveillance cameras inside and out for protection of your vehicle and to document services done by Vapor Detailing LLC.
   • Cancellations: Must be made within 72-hours to receive a refund of your deposit.
     
     
3. Surcharges:
   
   
   • Biohazard: Human or Pet Feces, Blood, Toxic Chemicals, and/or Harmful Substances (needles, drugs, gasoline, etc.): $25
   • Heavy Soiled: $60 per hour
     • What is heavy soiled? Examples would be high level of grim or discoloration on carpets or interior. Jeeps that have had the top off, old cars that have been sitting maybe with windows partially opened. Heavy grime on interior door panels that causes discoloration.
   • Excessive Garbage in Vehicle: $25
     
     
4. Payment & Refunds:
   
   
   • All sales are final. Vapor Detailing LLC. does not offer refunds for any service once it has been completed. By using our services, you acknowledge and agree to this no-refunds policy.
   • Quality Assurance: We strive to provide high-quality detailing services. If you are dissatisfied with the results of your service, you must notify us within 24 hours of service completion. We may, at our sole discretion, offer to address any issues through a touch-up or re-service, but this is not guaranteed and does not imply an entitlement to a refund.
   • Method of Payment: Vapor Detailing LLC. does not accept cash. Credit card or in rare cases paper check.
     
     
5. Right to Refuse Service:
   
   
   • Vapor Auto Detailing reserves the right to refuse or discontinue service if we determine that a vehicle poses a health or safety risk, or if the client behaves inappropriately or unreasonably. No refunds will be issued in such cases.
     
     
6. Arbitration Agreement:
    
   • Any dispute, claim, or controversy arising out of or relating to these Terms of Service, the services provided, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved exclusively through binding arbitration.

     • The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

     • The arbitration shall take place in the county where Vapor Auto Detailing is headquartered, unless otherwise agreed in writing.

     • The decision of the arbitrator shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

     • You agree to waive your right to a jury trial and to bring or participate in a class action lawsuit or class arbitration.

     If any part of this clause is found unenforceable, the remaining provisions shall remain in effect.

7. Acceptance & Agreement to Terms:
   • By scheduling an appointment or accepting service from Vapor Auto Detailing, you acknowledge that you have read, understood, and agreed to these Terms of Service, including the no-refunds and arbitration policies.

Vapor Detailing LLC.