The terms and conditions set forth herein reflect Carsmotology's policy with respect to each of its customers. All customers of Carsmotology agree to be bound by the terms and conditions set forth below.

Our philosophy is to offer a stress-free detailing experience for our customers. Carsmotology takes great pride in the profession of car detailing. You understand there will be limitations to what can be done to the car, but great effort will be made in meeting or exceeding expectations. If you are not happy with the job, you will contact Carsmotology to discuss it.

You understand and will explain all areas of the vehicle that are damaged or not working properly. You understand there are inherent risks of damage with car detailing, especially when there is previous damage. You understand and will not hold Carsmotology responsible for any existing damage, or new damage caused because you were unaware of existing damage or inoperable
equipment. (An example of this would be trim pieces not properly secured, electronic controls of windows, convertible tops or seats).

If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.

If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).

Carsmotology reserves the right to refuse service.

Appointments

You understand that an initial consultation will be done involving a complete vehicle inspection to go over the condition and defects of the vehicle. Each vehicle is priced differently due to tailoring the detail to what he/she needs and requests.

Pricing varies for each vehicle and is determined by size, package, and condition.

You understand that Carsmotology will educate you on any areas needed to help he/she understand the process, pricing, and maintaining the vehicle to uphold the “post-service” condition.

Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal, and steam cleaning (if required) due to the additional time it takes.

You understand if there are certain areas you do not want detailed, you will notify Carsmotology prior to the start of services.

Property Damage

Each customer agrees to indemnify and hold harmless Carsmotology, its owners, employees, and affiliates from any damage, loss, expense, cost, claim, and liability (including attorney and legal fees) arising out of Carsmotology services, including, without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of Carsmotology's business may expose me to greater property damage risk, and I hereby assume such risk.

Carsmotology will neither install nor remove any car seats or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grants permission to do so.

We will neither remove nor install car seats from your vehicle. If you would like your car seat cleaned underneath, please have it removed prior to your appointment.

We will neither remove nor install custom equipment from your vehicle. This includes but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.

We require a minimum 24 hours notice to change or cancel an appointment.

A hold for the full amount of your scheduled appointment may be placed on the provided credit/debit card 24 hours prior to your appointment.

An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved timeframe can be subject to a $250 cancellation fee).

If you wish to change your appointment with less than 24 hours notice, you will have the following 3 options:

• Reschedule your appointment at no additional cost to you. Though you will be charged for your appointment at the time of rescheduling, you may pick another day and time for Carsmotology to perform the detail.
• Cancel your appointment with a cancellation charge. The hold will be released on your card and you will be charged the cancellation fee on the same card for canceling within 24 hours. This option is valid up to six (6) hours before your scheduled appointment. Cancellations with less than six (6) hours notice are only given options 1 or 3. An appointment is not considered cancelled until the customer has confirmed the cancellation with Carsmotology representative.
• Convert your scheduled appointment to a gift card. If circumstances have changed (i.e. you sold your car and no longer have it), you may convert the full amount of your scheduled appointment to a gift card for later personal use or to give as a gift.

Carsmotology reserves the right to withdrawl this option for fleet vehicle/business vehicle bookings.

There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).

Payment

We accept cash and credit cards. Payment is due at the completion of the detail. If payment was made online, your card will not be charged until after completion unless a deposit is required.

There may be an additional charge for Non Sufficient Funds or Returned Payments

Photographs and Video

We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties. Carsmotology will not tag photographs/videos to you. You may tag yourself at your choice.

You must let Carsmotology know in advance if you DO NOT want pictures of you vehicle posted on the internet (including social media).

Damage/Accidents

You understand if an arrangement is made for Carsmotology to drive my vehicle, you acknowledge you have automobile insurance required by the State of Minnesota. You acknowledge and will explain any mechanical issues that could inhibit proper driving.

Reimbursement will not be paid for any minor cosmetic damage due to detailing your vehicle.

If something arises after the detail that was not noticed during the final walk-around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days.

Each customer agrees to indemnify and hold harmless Carsmotology, its owners, employees, and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.