Hello!
Thank you for choosing Totally Tinted! The following form is to let our customers know of the expectations of our installation services. Please read over the form and sign at the end in order to move forward with your installation appointment. Thank you and if you have any questions please reach out through our email (totallytinted812@gmail.com) or by phone (812-697-3085/502-469-6559).
Deposits
The Client understands that Totally Tinted requires a non-refundable retainer fee for every job to secure a calendar slot, if the business receives at least 48 hour in advance notice of rescheduling the business will issue a reschedule ONE time.
Drying Time
A 3-Day period is mandatory before rolling down your window as well as cleaning time. Moisutre and haze is completely normal at first, the film will take approximately 3-4 weeks to fully cure, depending on weather condiditons. The warmer the weather the faster moisture evaporates between the film and glass and will cure.
Black Dotted Edges (DOT Matrix)
Most cars have a black ceramic dotted edges on side and rear windows. Sometimes these ceramic edges are straight and flat, and sometimes it will have a dotted edge. These black ceramic dots are thick on most cars and prevent the window film from sticking to the area between the dots. This results in a whiteish looking strip trimming the glass. Unfortunately, the effect is unavoidable. This does not affect the performance or durability of the film and is perfectly natural.
Shade/Color Policy
There are no refunds due to the look/color once a client chooses shades and film is installed. We will not issue any refunds for citations or failed inspections. Vehicle owner must abide by the laws in which the vehicle will be operating in.
Film, Badge & Decal Removal
The above mentioned removals may cause the glass and/or defroster to be damaged. By authorizing Totally Tinted to proceed with film removal, the client hereby acknowledges the risk, waives any claims against Totally Tinted and agrees that Totally Tinted will not be liable in the event that damage does occur during the removal process.
Natural Imperfections
Through we strive for perfection in our installations, due to the nature of the product, natural element, & vehicle condition (even when new) some degree of dust contamination and/or minor imperfections are present in every window film application. Pre-existing flaws, scratches, knicks, metal deposits on the glass are often much more noticeable after the window(s) is tinted. Older vehicles will have more imperfections due to age. Some newer vehicles will have small stains in exterior of the windows only visible after a film installed.
Windshield Film Installation
You should know that windshield film is illegal and we are not responsible for any tickets or failed inspections. There will be minor natural imperfections present in every windshield film installation due to floating particles in the air out of the control of the installation tech, this is comepletely normal standard. We do take every precaution to minimize these. Totally Tinted is not responsibile for any failed electronics do to moisture issues inside the dash from windshield installation, we do take every precaution so this does not happen. By signing this you agree to knowing the risk. We will not do any windshield install without a signature. Do not apply any decals or windshield accessories on windshield for 7 days. Polarized glasses cause a rainbow effect when seeing through.
There are no refunds or warranty coverage on windshields.
No Refunds
There are no refunds. The look/color once a client chooses shades and film is installed. We will not issue any refunds for citations or failed inspections. Vehicle owner must abide by the laws in which the vehicle will be operating in.
Once vehicle leaves the shop it is considered satisfactory to the customer and no refunds will be issued.
Click here to view the International Window Film Association Guidelines & Standards:
https://iwfa.com/guidelines/
