The terms and conditions set forth herein reflect RejuvenAuto Detail's policy with respect to each of its customers. All customers of RejuvenAuto Detail agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers.
Your vehicle and performing proper detailing techniques is our first priority. We will not perform any service that shows potential to cause harm or damage your vehicle. Prior to RejuvenAuto Detail performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail.
These may include low battery, trunk permanently shut, engine problems, windows do not roll down, etc…
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.
If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).
RejuvenAuto Detail reserves the right to refuse service.
Appointments
We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.
Pricing varies for each vehicle and is determined by size, package, and condition.
Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes.
We require keys to be left in the vehicle or handed over before the detail as we may have to move the vehicle or change the vehicle gears to detail that area.
Property Damage
Each customer agrees to indemnify and hold harmless RejuvenAuto Detail, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of RejuvenAuto Detail services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of RejuvenAuto Detail's business may expose me to greater property damage risk, and I hereby assume such risk.
RejuvenAuto Detail will neither install nor remove any car seats or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grants permission to do so.
We will neither remove nor install car seats from your vehicle. If you would like your car seat cleaned underneath, please have it removed prior to your appointment.
We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
Paint Correction, Polishing, and Scratch Removal
We offer paint correction services, which involes the removal of defects from the vehicle's painted surfaces.
Some scratches may be too deep to remove safely. While we will minimize these imperfections, we will always prioritize the integrity of the clear coat. Bird droppings, bug splatter, sap, and tar can cause chemical etching if left untreated, resulting in deep marks. While we will work to remove these marks safely, complete removal may not be possible without compromising the clear coat.
Pre-Existing Conditions
Dirt can conceal swirl marks, scratches, dents, paint chips, fine lines, and other defects. During paint correction, these may become evident and we are not responsible for pre-exisiting paint imperfections that were not visible before the service. Additionally, smaller scratches and swirls may hide more serious defects. These deeper imperfections may become visible after correction. We are not liable for these pre-existing conditions.
Ceramic Coating
If we have applied a ceramic coating to your vehicle's paint, trim, wheels, or glass and you opt out of our maintenance program, we are no longer responsible for any premature coating failure. This includes damge from taking your vehicle through car washes. Please consider having RejuvenAuto Detail to maintain your vehicles's coating every month or every six months to ensure its durability for the next 1-5 years or more.
Maintenance
Each full detail maintenance plan applies to a single vehicle and cannot be transferred to a vehicle at any time.
Since we are mobile maintenance plans are offered early Spring through late Fall. Once temperatures are below freezing on a consistent basis we will shut down mobile service and have everything at drop off only. If you choose not to drop it off during the Winter and want to restart maintenance in the Spring a repurchase of a Full Detail is required.
Payment/Deposits
We accept cash and credit cards. Payment is due at the completion of the detail. If payment was made online, your card will not be charged until after completion unless a deposit is required.
Deposits are non refundable and will be applied as a credit towards the final sale price.
Photographs and Video
We have your permission to take pictures or video of your vehicle for marketing purposes, licence plates will not be shown. These will never be sold or given to third parties.
Damage/Accidents
Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. RejuvenAuto Detail will approve the body shop and/or vendors before issuing any reimbursement.
If something arises after the detail that was not noticed during the final walk around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days.
Each customer agrees to indemnify and hold harmless RejuvenAuto Detail, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.
By booking you agree to these terms and conditions
