The terms and conditions set forth herein reflect Griffin Detailing's policy with respect to each of its customers. All customers of Griffin Detailing agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers.
Your vehicle and performing proper detailing techniques are our first priorities. We will not perform any service that shows the potential to cause harm or damage to your vehicle. Prior to Griffin Detailing performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail.
These may include low battery, trunk permanently shut, windows do not roll down, etc…
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle. Should these hazards be found before or during the detail, an additional fee will be charged to the customer.
Griffin Detailing reserves the right to refuse service.
We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.
Pricing varies for each vehicle and is determined by size, package, and condition.
Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal, and steam cleaning (if required) due to the additional time it takes.
All forms of protection (paint, leather, glass, etc.) have an advertised durability rating. This rating assumes proper maintenance and care for the vehicle which includes, regular interior wiping/cleaning, hand-washing the vehicle at least once per month, and having your vehicle decontaminated 2-4 times a year.
Each customer agrees to indemnify and hold harmless Griffin Detailing, its owners, employees, and affiliates from any damage, loss, expense, cost, claim, and liability (including attorney and legal fees) arising out of Griffin Detailing services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of Griffin Detailing's business may expose me to greater property damage risk, and I hereby assume such risk.
Griffin Detailing will neither install nor remove any car seats or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grant permission to do so.
We will neither remove nor install car seats from your vehicle. If you would like your car seat cleaned underneath, please have it removed prior to your appointment.
We will neither remove nor install custom equipment from your vehicle. This includes but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.
We require a minimum of 24 hours notice to change or cancel an appointment.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
We accept cash and checks. Payment is due at the completion of the detail.
There may be an additional charge for Non-Sufficient Funds or Returned Payments
Photographs and Video
We have your permission to take pictures or videos of your vehicle for marketing purposes. These will never be sold or given to third parties. All photos taken have the possibility of being posted to social media, with our company watermark.
Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. Griffin Detailing will approve the body shop and/or vendors before issuing any reimbursement.
If something arises after the detail that was not noticed during the final walk-around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days.
Each customer agrees to indemnify and hold harmless Griffin Detailing, its owners, employees, and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.