The terms and conditions set forth herein reflect Vertex Detailing's policy with respect to each of its customers. All customers of Vertex Detailing must agree to the terms and conditions set forth below.
Please let us know if your vehicle poses a potential threat to our health and/or safety. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.
Appointments
We will provide our best expertise in removing stains; however, we are not responsible for the guarantee of returning a stain to a perfect condition. Some stains are permanent.
We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.
Payment
We accept cash, Venmo, checks, and all cards. Payment is due at the completion of the detail. If payment was made online, your card will not be charged until after completion unless a deposit is required.
Photographs and Video
We have your permission to take pictures or videos of your vehicle for marketing purposes. These will never be sold or given to third parties.
Damage/Accidents
Each customer agrees to indemnify and hold harmless Vertex Detailing, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided after our services have been completed.
Vehicle Operation
During the course of our services, we may need to drive your vehicle for operational reasons. Rest assured, we exercise the utmost care and only move the vehicle as necessary for the services you have requested.
These terms and conditions are put in place to ensure a transparent and mutually beneficial experience for our valued customers. If you have any questions or concerns, feel free to reach out to us. Your satisfaction and understanding are of utmost importance to us.