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Terms and Conditions
Service Scope & Expectations
Pristine Touch Auto Spa provides professional mobile auto detailing services based on the selected service and any approved add-ons. Services are intended to improve the vehicle’s appearance but do not guarantee the removal of all stains, scratches, odors, or imperfections.
Vehicle Condition
Pricing is based on vehicle size and average condition. Excessive dirt, pet hair, biohazards, or heavy staining may require additional services or fees, which will be discussed and approved prior to continuing work.
Access & Utilities
The customer is responsible for ensuring the vehicle is accessible at the scheduled time.
Appointments & Cancellations
We request at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or lack of access at the scheduled time may result in a service fee.
Weather & Safety
Mobile detailing services are weather-dependent. In the event of unsafe weather conditions, appointments may be rescheduled for the next available date.
Personal Belongings
Please remove personal items prior to service. Pristine Touch Auto Spa is not responsible for lost or damaged personal property left inside the vehicle.
Payment
Payment is due upon completion of service unless otherwise agreed upon. All prices are subject to applicable taxes.
Liability
Pristine Touch Auto Spa is not responsible for pre-existing damage, including but not limited to scratches, paint defects, interior wear, or mechanical issues.
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