Executive Details

Book Your EXD Service

Welcome to the EXD booking portal.

You can schedule any service from detailing to valet care, paint correction, PPF, ceramic coatings, and monthly memberships. Every visit receives careful handling, priority communication, and recorded service history.
Choose your service below and our team will take care of the rest.

For repeat clients or members, you can whatsapp or email your booking request to us on +27810638786 or bookings@exdetails.co.za

Your Contact Details

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Select Vehicle Type

Passenger Vehicles

Planes

Motorcycle

Boats

Vehicle Information

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Vehicle Information

Your Vehicle Photos
Please upload clear photos of your vehicle from all angles so our team can prepare accurately for your booking. Include: front, rear, both sides, and interior. This helps us estimate time, materials, and ensures a smooth check-in process.

Choose Your Detailing Package

EXD SIGNATURE FULL DETAIL

EXD SIGNATURE FULL DETAIL

EXD Full Interior and Exterior Detail plus Level One Paint Correction   This service gives your vehicle a full reset. Your exterior receives a deep clean, full decontamination, and a level one machine polish to improve gloss and remove light defects. Your wheels, trims, glass, and high contact areas... read more

EXD Full Interior and Exterior Detail plus Level One Paint Correction

 

This service gives your vehicle a full reset. Your exterior receives a deep clean, full decontamination, and a level one machine polish to improve gloss and remove light defects. Your wheels, trims, glass, and high contact areas receive focused treatment to bring the finish back to a clean, sharp look.

 

Your interior receives a full deep clean of every surface. We clean carpets, mats, seats, plastics, leather, vents, and storage areas. We remove stains where possible and refresh all high touch points. We finish with a clean, fresh interior that looks organised.

 

This service works well for owners who want their vehicle restored to a high standard with improved paint clarity and a clean interior from top to bottom. It prepares the vehicle for coatings, protection film, or regular maintenance.

 

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2 days approx.

R11,500

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EXTERIOR PRESENTATION

EXTERIOR PRESENTATION

  Exterior Detailing – The Discipline of Preservation EXD exterior detailing replaces strip mall wash habits with a controlled, preservation focused process. Every vehicle is washed indoors, under lighting, with filtered de ionised water and pH neutral products. The goal is simple, keep coatings, PP... read more

 

Exterior Detailing – The Discipline of Preservation


EXD exterior detailing replaces strip mall wash habits with a controlled, preservation focused process. Every vehicle is washed indoors, under lighting, with filtered de ionised water and pH neutral products. The goal is simple, keep coatings, PPF and paint healthy for as long as possible instead of wearing them down.

Process:
Vehicles receive a pH neutral pre rinse and foam bath to soften dirt before contact. The wash follows a strict two bucket method with separate wash and rinse buckets. Mitts and brushes are separated for paint, wheels and lower panels to avoid cross contamination. Rinsing uses de ionised water to reduce mineral spotting. Drying relies on compressed air and soft microfibres, not blowers or dirty cloths. Every vehicle is checked under LED and controlled light before handover.

Benefits:
This approach extends the lifespan of ceramic coatings and PPF. It reduces the risk of swirl marks, marring and premature fading. Hydrophobic behaviour and gloss stay stable for longer. The vehicle holds its finish, which protects long term resale and keeps correction work to a minimum.

Exterior Detailing Variations and Pricing:
All of the following options follow the same safe process. The difference lies in how deep the cleaning goes and what protection is applied.

Car Bath / Valet – from R850
Quick presentation service for vehicles that need to look sharp between full details. Includes foam pre wash, hand wash, wheel and tyre clean, light interior vacuum and glass clean. Ideal for regular users and EMFS fleet vehicles.

Basic Maintenance Wash – from R1 500
Standard full wash for coated or film protected cars. Includes pH neutral foam, two bucket wash, separate wheel and tyre cleaning, light interior tidy and drying with microfibres and air. Best used as the regular repeat service.

Decontamination Wash – from R2 000
Adds focused chemical decontamination to the maintenance process. Includes iron remover and tar remover on paintwork and wheels. This service targets bonded contamination and prepares the vehicle for correction, coating or PPF.

Hydrophobic Booster Wash – from R2 500
Includes full decontamination steps plus application of a Gyeon or Innova compatible booster. The booster restores beading, improves slickness and reinforces the existing ceramic or film system. Recommended a few times per year for coated vehicles.

Deep Clean Wash – from R2 500
Intensive exterior deep clean for vehicles with heavy build up. Includes extended pre soak, detailed brush work in badges, grills and trims, full arch and under body edge cleaning, and extra time on wheels and tyres. Suits vehicles returning from long trips or neglected periods before moving back onto maintenance.

When to Book:
Car Bath and Basic Maintenance Wash work best on weekly or bi weekly cycles for cars that already receive proper care. Decontamination and Deep Clean work best every few months or before major protection work. Hydrophobic Booster fits into a quarterly or seasonal plan for any coated or PPF protected vehicle.

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INTERIOR PRESENTATION

INTERIOR PRESENTATION

Interior Detailing | The Art of Automotive Wellness Interior detailing at EXD focuses on health, comfort and material preservation. We restore cabins using dry ice cleaning, steam sanitising and ozone treatment, with minimal chemical load. The aim is a clean, neutral interior that feels new, not mas... read more

Interior Detailing | The Art of Automotive Wellness

Interior detailing at EXD focuses on health, comfort and material preservation. We restore cabins using dry ice cleaning, steam sanitising and ozone treatment, with minimal chemical load. The aim is a clean, neutral interior that feels new, not masked by heavy fragrance.

Every booking at EXD includes a complimentary interior refresh. This is a vacuum and wipe down of key touch points to keep the cabin presentable. The interior detailing menu below covers work that goes beyond this basic refresh and targets deeper problems, wear and long term preservation.

Process:

Each vehicle is inspected under lighting and a plan is set for leather, fabrics, plastics and vents. Dry ice cleaning reaches into vents, seat rails and tight gaps without soaking the cabin. Steam targets high touch areas such as steering wheel, switches and handles. Leather is treated with professional systems to clean, condition and, where needed, restore colour and elasticity. Fabrics and Alcantara receive pH balanced foams that lift dirt without flattening the fibres. Ozone treatment finishes the service and neutralises odours in the air system and soft materials. The cabin is aired and finished with the EXD signature scent on request.

Benefits:
Removes odours at the source rather than covering them.
Reduces bacteria and allergens in the cabin.
Restores texture and colour to leather and fabric.
Slows down wear on steering wheels, bolsters and touch points.
Creates a calm, neutral environment that supports long drives and daily use.

An Interior refresh (vaccum and wipe down) comes complimentary with all our services

Interior Detailing Variations and Pricing:
All interior services follow the same careful process. The difference between levels is how deep we go into restoration and what protection is applied.

Interior Enhancement: from R4 000
Seasonal interior refresh for vehicles that are kept reasonably clean. Includes steam sanitising on touch points, focused dry ice work in vents and rails, surface cleaning on leather and plastics, light fabric treatment and ozone purification. Ideal for quarterly upkeep or before family trips.

Full Interior Restoration: from R7 000
Deep restoration for worn or neglected cabins. Includes extended dry ice cleaning on rails, vents and seat mechanisms, leather deep clean and rejuvenation, full upholstery extraction on carpets and seats where suitable, stain treatment and full ozone cycle. Best for vehicles with heavy use, food spills or strong odours.

Concours Interior: from R10 000
High level treatment for collectors and special vehicles. Includes the full restoration process plus ceramic interior coating on suitable leather, plastics and trims to resist dye transfer, light scratching and future staining. This level prepares the cabin for shows, resale photography or long term preservation.

When to book:
Interior Enhancement works well on a three to four month cycle for daily drivers. Full Interior Restoration suits vehicles that have gone through children, pets, work use or long neglect. Concours Interior is best before sale, delivery of a special vehicle, or as part of a full correction and protection package.

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ENGINE BAY PRESENTATION

ENGINE BAY PRESENTATION

Engine Bay Presentation  Engine bay presentation at EXD focuses on safe cleaning, material care and a presentable finish under the bonnet. Work happens with controlled products, measured pressure and full lighting, so labels, plastics and wiring stay protected. ProcessThe bay is inspected while cool... read more

Engine Bay Presentation 

Engine bay presentation at EXD focuses on safe cleaning, material care and a presentable finish under the bonnet. Work happens with controlled products, measured pressure and full lighting, so labels, plastics and wiring stay protected.

Process
The bay is inspected while cool. Loose debris is removed, then degreasers and foams are applied in a controlled way. Sensitive areas are covered where needed. Rinsing is gentle and targeted. Plastics and rubber receive dressing, painted and metal areas are wiped and refined, and the bay is checked under LED lighting before handover.

Benefits
Removes oil, dust and road film.
Improves resale and presentation when the bonnet is opened.
Makes servicing cleaner and easier.
Supports long term preservation of plastics, rubbers and exposed finishes.

Engine Bay Presentation variations and pricing

Standard Engine Bay Enhancement – from R2 500
Quick enhancement for regularly maintained vehicles. Includes degreasing, safe rinse, wipe down and dressing of plastics and visible components. Best paired with an Exterior Detailing service.

Full Engine Bay Restoration (Dry Ice and Steam) – from R4 500
Deeper clean for bays with heavier build up. Includes extended dry ice and steam work on plastics, metals and tight areas. More time is spent on brackets, rails and hidden faces for a sharper result.

Concours Engine Presentation – from R6 000
High level restoration for show cars, collections and sale preparation. Includes full restoration steps plus refined finishing on visible components and sealant protection on suitable painted and metal parts.


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PAINT CORRECTION

PAINT CORRECTION

  Paint Correction – The Discipline of Clarity and Depth Paint correction at EXD focuses on restoring clarity, sharp reflections and true colour without aggressive shortcuts. Work happens indoors under controlled lighting, with measured machine speeds, matched pads and premium compounds. The aim is ... read more

 

Paint Correction – The Discipline of Clarity and Depth


Paint correction at EXD focuses on restoring clarity, sharp reflections and true colour without aggressive shortcuts. Work happens indoors under controlled lighting, with measured machine speeds, matched pads and premium compounds. The aim is to remove defects safely, not to chase gloss at the expense of clearcoat health.

Process:
Each vehicle receives a full decontamination and inspection under LED and gloss lights. Paint thickness is measured where needed. The surface is then corrected in stages, starting with test sections to select the safest and most effective pad and polish combination. Defects such as swirls, haze, light oxidation and sanding marks are reduced in a controlled way. Panels are wiped with dedicated solvents between stages to avoid filler tricks. A finishing stage refines the surface before protection or coating.

Benefits:
Reduces or removes visible wash marks, swirls and light scratches.
Restores depth and gloss, especially on darker colours.
Improves clarity for better reflections and a cleaner look in direct sun.
Prepares paint for ceramic coating or PPF at a professional level.

Paint Correction Variations and Pricing:

Single Stage Enhancement – from R10 000
Time: 8.0 hours
This level suits newer or well kept vehicles with light wash marks and dullness. After full decontamination, a single polishing stage is used to refine the paint and lift gloss. Defects reduce and the finish looks sharper without chasing every deep mark.

Two Stage Correction – from R15 000
Time: 16.0 hours
This level targets moderate defects such as heavy swirls, light scratches and mild oxidation. After decontamination, a cut stage is used to remove a controlled amount of clearcoat and reduce defects, followed by a finishing stage to refine the surface. The result is a major improvement in clarity and depth across the vehicle.

Stage 3 Plus – from R25 000
Time: 40.0 hours
This level suits high value, neglected or show focused vehicles with deeper and more complex defects. Multiple correction and refining stages are used, panel by panel, under strict lighting. More time is spent on problem areas, edges and body lines. The goal is a near show standard finish while staying within safe correction limits.

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CERAMIC COATING

CERAMIC COATING

  CERAMIC COATINGThe focus is long term protection, easier washing and stable gloss, without crazy claims or rushed work. Ceramic work at EXD happens indoors with proper lighting, controlled temperature and cure time. Every vehicle is washed, decontaminated and prepared before any coating goes on. T... read more

 

CERAMIC COATING
The focus is long term protection, easier washing and stable gloss, without crazy claims or rushed work.


Ceramic work at EXD happens indoors with proper lighting, controlled temperature and cure time. Every vehicle is washed, decontaminated and prepared before any coating goes on. The aim is predictable performance and repeatable results.

Process
Your vehicle receives a full wash, iron and tar removal, and clay where needed. We inspect the paint and carry out the agreed correction level first. Panels are wiped with a dedicated panel prep product to strip oils. The ceramic is applied in measured sections, levelled within the correct time window and checked under LED lighting. The vehicle cures indoors for the required time before exposure to weather.

Benefits
You wash less aggressively because dirt releases easier.
The surface stays glossier and more consistent over time.
Water behaviour stays stronger than wax or simple sealants.
The work you paid for on correction or PPF is protected.

Ceramic Coating – Paint and Body


Paint and Body 5 Year Ceramic Coating
Time: 2 Days
Five year ceramic system applied to all painted body panels. Includes full wash, decontamination, panel prep and application of a single layer professional ceramic. Suits daily drivers and weekend cars where strong protection and easier maintenance are the goal.


Paint and Body 9 Year Ceramic Coating
Time: 2 Days
Higher durability multi layer system on all painted body panels. Includes full wash, decontamination, extra preparation and a more intensive refinement stage before coating. Two or more layers are applied with strict timing and extended indoor cure. Suits long term ownership and high value vehicles where maximum lifespan and stability are important.

Ceramic Coating – Full Vehicle System
Full Vehicle Ceramic Coating, Paint, Wheels, Glass, Trim
Time: 2 Days
Complete ceramic system on paint, wheel faces and barrels, exterior glass and suitable trims. Includes full wash, full decontamination, panel prep, coating of bodywork, wheel coating, rain repellent on glass and protection on exterior plastics. Suits collectors and clients who want a full system rather than paint only.

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Dealership Preparation

Dealership Preparation

  DEALERSHIP REFRESH   OverviewDealership Refresh is a pre sale preparation service built for forecourt, trade and consignment vehicles. The focus is to make the car presentable on the floor and in photos, without going into full correction or coating. It uses the same safe wash and interior methods... read more

 

DEALERSHIP REFRESH

 

Overview
Dealership Refresh is a pre sale preparation service built for forecourt, trade and consignment vehicles. The focus is to make the car presentable on the floor and in photos, without going into full correction or coating. It uses the same safe wash and interior methods as our retail work, with a structure that suits volume and repeat business.

Process
Each vehicle goes through a controlled exterior wash with decontamination on key areas. Wheels, tyres and arches receive full cleaning and dressing. The interior gets a deeper treatment than a standard valeting pass, with vacuum, wipe down, touch point cleaning and glass. The engine bay receives a light but safe enhancement. Exterior paint receives a gloss boosting hand finish suitable for photography and showroom lighting. Final checks happen under LED before the vehicle leaves the bay.

Benefits
Raises perceived value on the forecourt.
Improves the impact of photos and online listings.
Makes test drives feel cleaner and more considered.
Supports higher closing prices without large prep cost.

Variations and pricing 

What each Dealership Refresh includes
Safe exterior wash with pH neutral foam and two bucket contact wash
Wheel face and barrel clean, tyre and arch clean and dressing
Door jamb and fuel flap clean
Decontamination on high contact areas where needed
Interior vacuum, wipe down of plastics, steering wheel, controls and door cards
Interior and exterior glass clean
Light engine bay enhancement with safe degreasing, wipe and dressing
Hand applied gloss enhancer or wax for improved depth in photos

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Starting at R5,998.40

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XPEL PPF

XPEL PPF

  Paint Protection Film Paint Protection Film is a self healing, transparent thermoplastic polyurethane film designed to absorb stone chips, abrasions and stains before they reach your paint. At EXD, each installation happens in a humidity controlled bay under LED inspection, using only XPEL Ultimat... read more

 

Paint Protection Film

Paint Protection Film is a self healing, transparent thermoplastic polyurethane film designed to absorb stone chips, abrasions and stains before they reach your paint. At EXD, each installation happens in a humidity controlled bay under LED inspection, using only XPEL Ultimate Plus for gloss and XPEL Stealth for matte finishes.

Preparation
The vehicle undergoes full decontamination and paint correction to give the film a clean and stable base.

Digital precision
Each panel is pre cut using XPEL DAP software to match the car’s geometry accurately, which reduces the need for risky freehand cutting.

Surface cleansing
Panels are wiped with an IPA mix for oil free adhesion.

Film application
Slip solution allows alignment without tension. Tack solution locks edges and key areas once placement is correct.

Edge wrapping
Where panel design allows, edges are wrapped for hidden terminations and fewer dirt traps.

Curing and inspection
Panels are heat set below 90°C, inspected under multi angle LED lighting and signed off digitally.

Benefits
Self heals from light marks with heat exposure.
Resists staining and yellowing.
Protects against chips, tar, insects and daily wear.
Helps the vehicle hold a showroom level finish for longer.

Packages

Front End Protection, from R30 000
Covers high impact areas, including bumper, bonnet, fenders, headlights and mirrors.

Full Vehicle Coverage, from R80 000
Complete wrap on all painted panels for total exterior protection and stronger resale value.

Matte or Colour Film, from R100 000
Converts gloss paint to a stealth look or a bespoke colour while adding protection.

When to book
PPF works best on new or freshly corrected paint. Ideal times are at new vehicle delivery, after a correction detail, before long distance or high mileage periods, before track seasons and whenever you plan to keep a high value vehicle for several years.

Ideal for new, freshly corrected, or collector vehicles before the first drive.

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Starting at R56,206.25

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WINDOW TINTING

WINDOW TINTING

Window Tinting Window tinting at EXD focuses on heat rejection, interior comfort and a clean, legal finish. Film is installed in a controlled bay with clean air, correct lighting and sharp knife work kept away from trims and rubbers. Only high quality films are used so colour, clarity and performanc... read more

Window Tinting

Window tinting at EXD focuses on heat rejection, interior comfort and a clean, legal finish. Film is installed in a controlled bay with clean air, correct lighting and sharp knife work kept away from trims and rubbers. Only high quality films are used so colour, clarity and performance stay stable over time.

Process
Glass is cleaned and decontaminated, edges are prepared and old film is removed where required. Patterns are cut on a board or pre cut, never against the glass. Film is heat formed to match the curve of each window, then installed with slip solution and pressed out with dedicated tools. Edges are inspected, and the vehicle remains on site for initial cure before handover.

Benefits
Reduces glare and interior heat.
Filters UV to protect leather, plastics and fabrics.
Improves privacy without a dark, unsafe look.
Supports a more comfortable cabin for daily use and long trips.

Standard Tint
R4 000, Time: 4.0 hours

 

Ceramic IR Tint
R6 000, Time: 5.0 hours

 

 

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VINYL COLOUR CHANGE

VINYL COLOUR CHANGE

Vinyl Colour ChangeVinyl colour change at EXD is a full wrap service for clients who want a new look without repainting. The focus is clean install, safe removal in future and a finish that matches the standard of the rest of your EXD work. All wraps happen indoors under controlled lighting, with fu... read more

Vinyl Colour Change
Vinyl colour change at EXD is a full wrap service for clients who want a new look without repainting. The focus is clean install, safe removal in future and a finish that matches the standard of the rest of your EXD work. All wraps happen indoors under controlled lighting, with full panel prep and edge work that respects the original paint.

Process
The vehicle is washed, decontaminated and stripped of badges, plates and selected trims where needed. Panels are degreased and inspected for defects. Film is cut and laid out for each panel, then applied with controlled tension and heat. Edges are wrapped where possible for a factory style look. Seams are kept to a minimum and placed in logical, discreet areas. Once complete, the wrap is heat set, inspected under LED lighting and checked for lift points before handover.

Benefits
Gives a new colour or finish without permanent paint work.
Protects the underlying paint from light abrasion and UV.
Supports resale flexibility, as the wrap can be removed.
Allows matte, satin or special finishes that paint would price out.

Vinyl Colour Change Variations and Pricing

Full Vinyl Colour Change, Hatch or Sedan
R45 000
Time: 40.0 hours

Full Vinyl Colour Change, SUV or Coupe
R55 000 
Time: 50.0 hours

Full Vinyl Colour Change, Large SUV or 7 Seater
R65 000 
Time: 60.0 hours

Times above include strip down, panel prep, install, heat setting, inspection and a buffer for problem areas and trim work.

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R39,344.38

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HYBRID PROTECTION PACKAGES (PPF AND CERAMIC)

HYBRID PROTECTION PACKAGES (PPF AND CERAMIC)

The EXD Signature Dual-Layer System Overview:The ultimate preservation solution combining PPF and Ceramic Coating to shield against every form of damage. Process: Paint Correction: Restore perfect base. PPF Application: XPEL film on high-impact zones or full body. Ceramic Coating: Applied over... read more

The EXD Signature Dual-Layer System

Overview:
The ultimate preservation solution combining PPF and Ceramic Coating to shield against every form of damage.

Process:

  1. Paint Correction: Restore perfect base.

  2. PPF Application: XPEL film on high-impact zones or full body.

  3. Ceramic Coating: Applied over film and remaining panels.

  4. Curing: Controlled temperature and humidity for perfect bonding.

Benefits:

  • Impact and chemical protection in one system.

  • Reduced maintenance and washing effort.

  • Lifetime clarity and durability.

Packages:

  • Hybrid Protection – from R45 000 (PPF front + ceramic full)

  • Full Armour – from R90 000 (PPF full + ceramic top-coat)

  • Ultimate – from R120 000 (Matte/Colour PPF + dual-layer coating)

When to Book:
For new, high-value, or collector cars requiring long-term protection.

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R50,585.63

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Vehicle Drop-Off Details

Power available?

Water available?

Garage available?

Driveway available?

Apartment building?

Commercial building?

Do you have dogs?

What is Your Vehicle's Condition?

What is Your Vehicle's Paint Condition?

LIGHT

MEDIUM

SEVERE

😎 Preferred Window Tint Level

If you're not sure don't worry we can go over options together.

45%

35%

25%

15%

Do You Need Existing Tint Removed?

Yes, remove my old tint

+R2500.00

Tint removal may take longer depending on adhesive age or film type. Final pricing confirmed on inspection.

Which PPF Coverage Would You Like?

FULL FRONT

FULL BODY

Do Any of the Following Apply to Your Vehicle?

Pet Hair

Salt Stains

Seat Stains

Water Spots

Smoke Smell

Bird Droppings

Sap or Tar

Excessive Bugs

Sand

What is Your Vehicle's Oxidation Level?

NONE

LIGHT

SEVERE

What colour are your seats?

What type of seats do you have?

LEATHER

CLOTH OR FABRIC

SEAT COVER

ALCANTARA/SUEDE

Select Preferred Date and Time

Choose a preferred date to check

Additional Vehicle Information

Please complete the relevant questions below so we can prepare your vehicle bay and ensure the correct products, tools, and staff are assigned to your booking.

Are there any areas you want us to focus on? Examples include wheels and tyres, pet hair, leather care, marks on paint, boot area, or interior plastics.

Are there any areas you want us to avoid? Examples include engine bay, screens, badges, soft roof, or any fragile part.

Does your vehicle have any known leaks or water entry points? Important for interior steaming and washing.

Does your vehicle have any existing damage that we should note? Scratches, dents, torn leather, peeling clear coat, cracked trims, loose parts, etc.

Does your vehicle have aftermarket parts or modifications? Body kits, spoilers, wraps, lighting upgrades, alarms, sensors, or custom wheels.

Are there any electrical faults we should know about? Faulty windows, failing sensors, weak batteries, intermittent errors, etc.

Do you have a preferred fragrance level after the service? Options: none, mild, or standard.

Do you need us to remove child seats or reinstall them? We do not remove child seats unless requested.

Do you know of any stains that have been there for a long time? Old stains sometimes cannot be removed fully.

Is your vehicle used daily or occasionally? Helps determine expected soil level and plan labour.

Do you have pets that travel in the vehicle? Guides our fabric and lint removal process.

Has your vehicle received a previous ceramic coating or PPF? Useful for deciding safe wash and correction methods.

Do you want before and after photos recorded in your CRM file? Important for transparency and liability protection.

Will someone else collect the vehicle? If yes, please provide their name and contact number.

Do you have any allergies or sensitivities to cleaning products? We can adjust chemicals if required.

Any other notes you want our team to know before we begin? Open field for special instructions.

What are your top 3 priorities for this visit?

Tell us what matters most for your booking. Examples include pet hair removal, wheel and tyre care, interior focus, preparing the vehicle for sale, avoiding strong fragrances, or reducing visible marks on the paint.

#1
#2
#3

Secure appointment with a R deposit

A 30 percent deposit is required to confirm all bookings.
The deposit secures the appointment time, products, and staff allocation.
The deposit is credited toward the total cost of the service.
The deposit is transferable once if the client gives at least 48 hours notice.
Cancellations inside 24 hours or missed appointments result in loss of the deposit.
The remaining balance is payable on completion before the vehicle is released.
All prices include VAT.
Deposits are accepted by card or EFT through the payment link sent by the coordination team.

How Did You Hear About Us?



Terms and Conditions

 

By booking a service with Executive Details (EXD), you agree to the terms and conditions in this document. A signed job card, digital signature, or tick box acceptance in Orbis X counts as consent.

  1. Bookings and quotations
    1.1. All prices are in South African Rand and include VAT where applicable.
    1.2. Quotations rely on the information you provide regarding vehicle size, condition, and required services.
    1.3. EXD reserves the right to adjust pricing on arrival if the vehicle condition differs from the information supplied. Work will pause, and approval will be requested before any change to price.

  2. Vehicle condition and additional charges
    2.1. Heavily soiled vehicles, pet hair, sand, mud, body fluids, smoke damage, overspray, tar, or excessive contamination require extra time and materials. Additional charges apply where extra decontamination or deep cleaning is required.
    2.2. Where biohazard cleaning is required, a separate rate applies, and EXD will only proceed once you approve in writing.
    2.3. EXD does not remove seats, interior panels, or safety systems such as airbags unless agreed in writing in advance and only where a qualified specialist handles the removal and refit.

  3. Existing damage and risk
    3.1. You must disclose any previous repairs, resprays, smart repairs, body filler, wrapping, tinting, or aftermarket coatings before work starts.
    3.2. EXD inspects and records visible defects on arrival, including scratches, dents, chips, swirl marks, oxidation, rust, clear coat failure, and cracked or chipped glass.
    3.3. Thin, aged, or repainted clear coats present a higher risk during correction. In such cases, EXD may limit work to safer processes and finish levels.
    3.4. EXD is not responsible for damage linked to pre-existing defects, poor previous repairs, hidden rust, loose trim, or failing clear coat where normal professional procedures were followed.

  4. Paint correction and polishing
    4.1. All correction levels aim to improve the finish as far as safely possible for the specific paint system.
    4.2. 100 percent defect removal is seldom realistic and is not guaranteed. The target is safe, high quality improvement in line with the selected package.
    4.3. Wet sanding or heavy cutting is only performed with written approval from the owner.

  5. Ceramic coatings and protection products
    5.1. Coating performance depends on correct prep work, cure time, storage conditions, and your maintenance routine.
    5.2. After a coating service, the vehicle should not be washed or exposed to harsh chemicals for at least 7 days.
    5.3. EXD provides a care guide. Warranty on coatings or sealants depends on adherence to that care guide and on regular maintenance washes or inspections at EXD or an approved partner.
    5.4. Coating warranties exclude stone chips, impact damage, incorrect washing, automatic car washes, industrial fallout, bird droppings left on the paint, or neglect.

  6. PPF, vinyl, and wrapping
    6.1. Edges, joins, and relief cuts form part of normal PPF or wrap installation.
    6.2. Slight stretch marks, minor alignment tolerances, and small trapped particles in non-critical areas fall within normal industry standards.
    6.3. EXD is not responsible for paint failure where PPF or vinyl is applied over weak, repainted, or repaired surfaces. Removal of film on such surfaces carries a risk of lifting paint.

  7. Personal items and valuables
    7.1. Remove all valuables, cash, firearms, important documents, and personal electronics before handing over the vehicle.
    7.2. EXD does not accept liability for loss of personal items left in the vehicle.
    7.3. EXD will not search hidden compartments. Items found in open areas are recorded where practical.

  8. Vehicle movement and test drives
    8.1. You authorise EXD staff to move the vehicle within the facility or immediate surrounding area for washing, drying, polishing, or photography.
    8.2. For certain services, a short test drive might be required to dry brakes or clear water. This is limited to what is necessary and reasonable.

  9. Photographs and marketing
    9.1. EXD documents work through before, during, and after photos or video.
    9.2. Media of the vehicle may appear on EXD marketing platforms, with number plates blurred if requested in writing.
    9.3. Sensitive vehicles, security-related vehicles, or vehicles linked to confidential projects are treated as private on written request.

  10. Payment terms
    10.1. Payment is due on completion, before vehicle collection, unless a written account facility exists.
    10.2. EXD accepts payment via EFT and approved card facilities. Cash is accepted at management discretion and subject to safety and compliance.
    10.3. Vehicles with unpaid balances will not be released. Storage fees may apply where the vehicle remains on site longer than 24 hours after completion without settlement, unless agreed differently in writing.

  11. Cancellations, deposits, and no-shows
    11.1. For high value bookings or multi-day work, EXD may require a booking fee or deposit.
    11.2. Cancellations within 24 hours of the booking forfeits the deposit or attracts a late cancellation fee.
    11.3. No-shows or arrival more than 60 minutes late without notice may lose the booking slot and deposit.

  12. Turnaround times and delays
    12.1. Estimated completion times are guides only. Quality and safety take priority over speed.
    12.2. Delays linked to unexpected vehicle condition, weather, power interruption, supplier delays, or other operational issues might shift collection times. EXD will communicate changes as early as possible.

  13. Warranty and complaints
    13.1. EXD stands behind its workmanship. Any concern must be reported within 48 hours of collection.
    13.2. The vehicle must be returned to EXD for inspection before any correction or refund is considered.
    13.3. Where a workmanship issue is confirmed, EXD will rectify the affected area within reasonable limits. Refunds are at management discretion.

  14. Storage and risk while on premises
    14.1. Vehicles remain on EXD premises at the owner’s risk, subject to reasonable care, CCTV monitoring, and standard security measures.
    14.2. EXD is not liable for events beyond reasonable control, including fire, theft, natural disaster, civil unrest, or third-party criminal acts, provided normal security measures were in place.

  15. Data, CRM, and communication
    15.1. Your details are stored in Orbis X for booking, reminders, and service history.
    15.2. You agree to receive service-related communication via SMS, WhatsApp, email, or phone.
    15.3. You may request removal from marketing communication lists at any time. Core service and account messages will still go through where legally required.

  16. Jurisdiction
    16.1. These terms are governed by the laws of the Republic of South Africa.
    16.2. Any dispute falls under the jurisdiction of the courts of Gauteng, South Africa.

I read & agree to the terms

Thank you for booking with EXD. Our team will confirm your appointment and prepare your vehicle bay before you arrive. Every visit includes careful handling, clear communication, and full service tracking in our CRM. We look forward to taking care of your vehicle.

Privacy & Data Collection Notice
Executive Details collects information such as your phone number or email in order to contact you regarding estimates, invoices, bookings and other business communications and promotions at various frequencies depending on your appointments, invoices etc. By submitting your information you are agreeing to receive messages from Executive Details on various intervals depending on your appointments schedules and followup reminders and that data rates may apply. You can also text HELP to get help at any time.

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