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Terms and Conditions
Effective Date: 03/12/2025 @ 7:53 A.M.
Welcome to Plagued Perfection (“Company,” “me”). By booking an appointment, using our services, or accessing our website plaguedperfection.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Services
We offer professional auto detailing services, including but not limited to exterior and interior detailing, paint correction, ceramic coating, and other vehicle cleaning/protection services. The specific services and pricing are outlined on our website AND booking form or provided during the booking process.
2. Appointments & Cancellations
- Booking: All services must be scheduled in advance through our website’s booking form, phone, or in-person. Our website is linked to our social media platforms (Facebook, Instagram, TikTok, etc.)
- Cancellations: We require at least a 24 hour notice for appointment cancellations or rescheduling. Late cancellations or no-shows will be subject to a cancellation fee of $50
- Delays: If we arrive late, please have patience as we are a mobile business and are hindered by driving conditions, traffic, accidents, etc. We will do our best to accommodate you, but your appointment may be shortened (and completed another day) or rescheduled for a later date.
3. Payments & Refunds
- Payment Methods: We accept cash, credit/debit cards, checks and other payment options as specified on our website.
- Deposits: A deposit may be required for certain services, which is non-refundable in the case of a no-show or late cancellation.
- Refunds: All sales are final. Refunds will only be issued at our discretion in cases where we fail to provide the agreed-upon service.
4. Customer Responsibilities
- Vehicle Condition: Customers must remove personal belongings from the vehicle before the appointment. We are not responsible for any lost, stolen, or damaged items.
- Pre-existing Damage: We will inspect the vehicle before service and may document any pre-existing damage. We are not responsible for damage resulting from poor vehicle condition (e.g., rust, loose trim, prior damage to clear coat/paint or weak paint).
- Aftercare: Customers are responsible for following post-detailing care instructions provided by us. Any changes in steps or best practice recommended by Plagued Perfection and its partners is not advised as it can prematurely and/or possibly cause permanent damage to your clear coat and paint.
5. Liability & Disclaimers
- Limited Liability: While we take great care in providing our services, we are not liable for pre-existing damage, deterioration, or any damage caused by conditions beyond our control.
- Force Majeure: We are not responsible for service delays or cancellations due to circumstances beyond our control, such as weather conditions, health issues (family and personal) or mechanical failures.
6. Marketing & Communications
By entering your phone number into our booking system, you consent to receiving booking updates and marketing messages/offers from us via phone, SMS, or other electronic means. You can opt out at any time by following the provided instructions in the text message we send to you once you are opted-in.
7. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.
8. Governing Law
These Terms & Conditions are governed by the laws of IL. Any disputes shall be resolved in the courts of Williamson County.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 plagued.official@gmail.com
🌐 www.plaguedperfection.com