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Terms and Conditions
Terms and Conditions
Northeast Georgia Detailing
By booking, scheduling, or receiving services from Northeast Georgia Detailing, the customer (“Client”) agrees to the following Terms and Conditions:
1. Pricing & Estimates
- Prices may change due to vehicle condition, excessive dirt, pet hair, stains, odors, biohazards, or special requests.
- A final price will be determined and agreed upon prior to services being performed.
- Additional services requested after work has begun may result in additional charges.
2. Vehicle Condition Documentation
- Photos and/or videos will be taken before service to document the vehicle’s condition.
- Northeast Georgia Detailing is not responsible for pre-existing damage.
- Detailing services may reveal hidden defects or imperfections.
3. Personal Property
- Clients are responsible for removing personal items from the vehicle, excluding trash.
- Northeast Georgia Detailing is not responsible for lost or damaged personal items.
4. Damage & Assumption of Risk
- Reasonable care will be used during all services.
- We are not liable for pre-existing damage, weakened components, clear coat failure, cracked leather, brittle plastics, or prior repairs.
- The Client assumes all risks related to detailing services.
5. Payment Terms
- Payment is due within fifteen (15) days of service completion unless otherwise agreed to in writing.
- Late payments may result in fees, service suspension, or collection efforts as permitted under Georgia law.
- Vehicle possession may be withheld until payment is received where legally permitted.
6. Appointments & Access
- Clients must provide reasonable access to the vehicle at the scheduled time.
- Late arrivals or no-shows may result in cancellation or inconvenience fees.
- Service may be refused for unsafe or unsanitary conditions.
7. Satisfaction Policy
- Concerns must be reported within 24 hours of service completion.
- Approved rework is limited to the originally serviced areas.
- Refunds are not guaranteed.
8. Media & Marketing
- Photos and videos may be taken for documentation and marketing.
- Clients may request that images not be posted on social media.
- Identifying information will be concealed before posting.
9. Weather & Mobile Services
- Weather conditions may affect scheduling or results.
- Services may be rescheduled due to unsafe conditions.
10. Right to Refuse Service
Northeast Georgia Detailing reserves the right to refuse or discontinue service for vehicles posing health or safety risks.
11. Limitation of Liability
To the fullest extent permitted under Georgia law, liability shall not exceed the amount paid for services rendered.
12. Indemnification
The Client agrees to indemnify and hold harmless Northeast Georgia Detailing from claims related to pre-existing conditions or undisclosed issues.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Georgia.
14. Severability
If any provision is deemed unenforceable, the remaining provisions shall remain in effect.
15. Entire Agreement
These Terms constitute the entire agreement between the Client and Northeast Georgia Detailing.
16. Acceptance
By using our services, the Client acknowledges acceptance of these Terms and Conditions.