YOU MUST READ/SCROLL THROUGH TERMS AND CONDITIONS IN ORDER TO SELECT THE AGREEMENT BOX.
The terms and conditions set forth herein reflect Mobile Auto Shine Society policy with respect to each of its customers. All customers of Mobile Auto Shine Society agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers.
Your vehicle and performing proper detailing techniques is our first priority. We will not perform any service that shows potential to cause harm or damage your vehicle. Prior to Mobile Auto Shine Society performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail.
These may include low battery, trunk permanently shut, windows do not roll down, etc…
If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.
If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).
If your vehicle has had armor all used on the interior there is a possibility our chemicals will react with it and could damage the places it's been used.
If your tires, trim, plastics, mats, leather, etc have had dressing and/or tire shine applied to them there is a chance we will be unable to remove that product.
Examples of this include mats being stained, leather seats being damaged, tires repelling water to the point we're unable to detail them, etc.
ALL SPRINTERS REQUIRE A (2) PERSON TEAM. THIS IS NOT NEGOTIABLE. THANK YOU FOR UNDERSTANDING!
All fleet and business details will be under contract and agree to only work with Mobile Auto Shine Society and any independent contractors or staff associated with Mobile Auto Shine Society. Contracts are on a 6 month term which may be evaluated each 6 months. If the client breaks this contract or decides to go another direction they will be required to pay out the full amount of the remaining time on the contract.
During Winter all details are fully dependent on the weather and the safety of everyone involved. If your appointment falls on a snow day that is unsafe to drive in then you may request your deposit back in the form of a gift certificate for a later date or move your appointment to a different date. It is fully a play by ear time of year. We ask that you're understanding as no amount of money or any detail is worth someone's life.
Mobile Auto Shine Society reserves the right to refuse service.
Appointments
We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.
Pricing varies for each vehicle and is determined by size, package, and condition.
Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes.
Property Damage
Each customer agrees to indemnify and hold harmless Mobile Auto Shine Society, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of Mobile Auto Shine Society services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of Mobile Auto Shine Society's business may expose me to greater property damage risk, and I hereby assume such risk.
Mobile Auto Shine Society will neither install nor remove any car seats(for children) or custom equipment from your vehicle.
We will neither remove nor install car seats from your vehicle. If you would like your car seat cleaned underneath, please have it removed prior to your appointment.
We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.
We require a minimum 48 hours notice to change or cancel an appointment.
A hold for the full amount of your scheduled appointment may be placed on the provided credit/debit card 24 hours prior to your appointment.
An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved timeframe can be subject to a $250 cancellation fee).
If you wish to change your appointment with less than 48 hours notice, you will have the following 3 options:
- Reschedule your first appointment at no additional cost to you. Everyone gets one as life does happen.
- Reschedules that occur after your first free one will cost $75 per occurrence. This is in addition to your appointment cost and the price will not be removed from the cost of your detail. The $75 is an additional deposit.
- Cancelling your appointment within 24 hours of the appointment will have a cancellation charge which varies depending on the service being cancelled. This option is valid up to six (6) hours before your scheduled appointment. Cancellations with less than six (6) hours notice can reschedule with the extra $75 deposit or convert your full appointment amount to a gift certificate for future use. If converting to a gift certificate you will be required to an additional deposit at the time of booking the gift certificate. An appointment is not considered cancelled until the customer has confirmed the cancellation with a Mobile Auto Shine Society representative.
- If cancelling within (5) business days of your appointment you may convert your scheduled appointment to a gift card. If circumstances have changed (i.e. you sold your car and no longer have it), you may convert the full amount of your scheduled appointment to a gift card for later personal use or to give as a gift.
Mobile Auto Shine Society reserves the right to withdrawl these option for fleet vehicles and business vehicle bookings and contract's.
There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).
Payment
We accept cash, credit cards, debit cards, venmo, and cashapp. Payment is due at the completion of the detail. If payment was made online, your card will not be charged until after completion unless a deposit is required. The client is responsible for making this payment before either leaving with the vehicle or I leave the site of service. If you the client have not personally paid your invoice within (3) days of your appointment then your card on file will be automatically charged on day (3).
There may be an additional charge for Non Sufficient Funds or Returned Payments.
There will be a $25 charge added to your invoice every (14) days until payment is made.
If payment is not made within a (30) day period after the service has been completed a lien will be placed on the vehicle in which the service was performed until payment is received.
Photographs and Video
We have your permission to take pictures or video of your vehicle for legal and marketing purposes. These will never be sold, given to third parties, or used by anyone other than Mobile Auto Shine Society.
Damage/Accidents
Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. Mobile Auto Shine Society will approve the body shop and/or vendors before issuing any reimbursement.
If something arises after the detail that was not noticed during the final walk around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days.
Each customer agrees to indemnify and hold harmless Mobile Auto Shine Society, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.
