The terms and conditions set forth herein reflect KeDetailz's policy in regards to but not limited to Complete auto detailing services, Window tinting, and Vehicle Wrap services with respect to each of its customers. All customers of KeDetailz agree to be bound by the terms and conditions set forth below.

Our philosophy is to offer a stress-free Auto Enhancement experience for our customers.

Your vehicle and performing proper servicing techniques is our first priority. We will not perform any service that shows potential to cause harm or damage your vehicle. Prior to KeDetailz performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the service.

These may include low battery, trunk permanently shut, windows do not roll down, etc…

If your vehicle poses a potential threat to our health and/or safety, please let us know. If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your servicing echnician know prior to your service. You will be held responsible for any health and/or safety issues arising from your vehicle.

In regards to mobile services, If your vehicle cannot be service once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).

KeDetailz reserves the right to refuse service.

Appointments

We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.

Pricing varies for each vehicle and is determined by size, package, and condition.

Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes. Window tinting service prices may vary based on additional time spent, Condition and functionality of vehicle.

Property Damage

Each customer agrees to indemnify and hold harmless KeDetailz, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney and legal fees) arising out of KeDetailz services, including without limitation, any accidental property damage not relating to the services performed. I acknowledge that the unique nature of KeDetailz's business may expose me to greater property damage risk, and I hereby assume such risk.

KeDetailz will neither install nor remove any car seats or custom equipment from your vehicle unless deemed absolutely necessary and your approval and acceptance of these terms grants permission to do so.

We will neither remove nor install car seats from your vehicle unless permitted my Customer and Company. it is recommended if you would like your car seat cleaned underneath, please have it removed prior to your appointment. Kedetailz is not liable for any damage caused from removing seats. 

We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned underneath, please have them removed prior to your appointment.

We require a minimum 24 hours notice to change or cancel an appointment.

A hold for the full amount of your scheduled appointment may be placed on the provided credit/debit card 24 hours prior to your appointment.

An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees.

In the event the customer needs to Cancel or Reschedule, the deposit fee will be forfeited. The customer will be able to reschedule with no additional charge if they notify a Kedetailz representative before the 24 hour period.

There are NO GUARANTEES of bringing your vehicle back to a specific condition (i.e. Show Room New).

Payment

We accept cash, credit cards, and Zelle. Payment is due at the completion of the Service. If payment was made online, your card will not be charged until after completion unless a deposit is required.

There may be an additional charge for Non Sufficient Funds or Returned Payments

Photographs and Video

We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.

Damage/Accidents

Reimbursement will not be paid for any minor cosmetic damage as a result of servicing your vehicle. Reimbursement will be paid for any major damage caused to your vehicle as a result of our gross negligence or willful misconduct. KeDetailz will approve the body shop and/or vendors before issuing any reimbursement.

If something arises after the service that was not noticed during the final walk around, you must contact us within 24 hours and, if needed and appoved by kedetailz, schedule a touch-up service within 3 days.

Each customer agrees to indemnify and hold harmless KeDetailz, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney and legal fees, resulting from any service provided or injury after our services have been completed.

Warranty

Kedetailz provides a limited warranty on some of the Services provided, which shall be specified separately for each type of service. Any warranty claims must be made within the specified warranty period, accompanied by proof of purchase and any other documentation requested by the Company.